📞 Contact Us

We're Here to Help Your Pets

Have questions or need assistance? Our friendly team is ready to help with appointments, pet care advice, grooming services, and veterinary support. Reach out today—we'd love to hear from you and your furry friend.

🐾 Support Center

We're here to help you & your companion

Have questions about pet diets, order delivery, or need a quick vet check? Get in touch with our caring support team — available around the clock.

Friendly pet care support team
📞

General Support Desk

Call for product inquiries, returns, or order status.

080874 26569

Available 9:00 AM – 9:00 PM daily

🩺

24/7 Veterinary Hotline

Urgent dietary advice or symptom check-ins with licensed vets.

vet@samruddhipet.com

Available 24/7 for live chat & virtual consults

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Samruddhi Retail Store

Visit our physical pet store in Jalgaon.

SHOP NO 1, near GOLANI MKT, Sangamwadi, Jaikisan Wadi, Jalgaon, Maharashtra 425001

Mon – Sun · 9:00 AM – 9:00 PM

Send a Message

Fill out the form below and we will get back to you within 2 hours.

Visit Our Store

Convenient pet parking, free treats upon entry, and in-store pick-up available.

Get Directions 🗺️
Got Questions?

Support FAQs

Read answers to questions pet parents ask us most.

How fast is home delivery? +
Orders placed before 2:00 PM qualify for same-day delivery in select Jalgaon subway areas. Standard shipping across other districts typically takes between 1 to 2 business days. Delivery is free for all orders above ₹49.
How do I start a veterinary chat? +
Registered members can access live veterinary assistance 24/7. Simply log into your account, look for the "Vet Support Chat" badge in the navigation overlay or footer, and start typing. In-house veterinarians will respond in under 5 minutes.
What is your returns policy? +
We want your pets to be 100% happy. You can return unopened food bags, toys, and pharmacy accessories within 30 days of purchase for a full refund. Just contact our Support Desk with your order number to arrange free return shipping.
Can I feed my pets pharmacy lines without a prescription? +
Any products labeled "Prescription-only" require a doctor’s guidance. You can upload clinical prescriptions during checkout, or consult our free tele-vet support desk to assess if a therapeutic brand suits your companion.
Samruddhi

Curating happiness for your companions…